Question 1

What is My Company HQ?

Accepted Answer

My Company HQ is a virtual business office that helps small businesses operate with the structure of a larger company. It coordinates cross-functional departments — including Finance, HR, Operations, Sales, and more — through a single operational ecosystem with tools for meetings, task tracking, content planning, and strategic planning.

Question 2

Which departments are supported?

Accepted Answer

The platform covers 10 core departments: Administration & HR, Operations, Sales & Marketing, Customer Service, Strategic Management, Finance, Procurement, Productions, Warehousing & Fulfillment, and Legal & Regulatory Affairs. Each department has tailored tools and you can customize which ones are active for your company.

Question 3

Can I invite team members and assign roles?

Accepted Answer

Yes. Company owners can invite team members and assign roles through the Team & Roles panel. Access is scoped by role so each member only sees the departments and data relevant to their responsibilities.

Question 4

What is the Operating Cadence?

Accepted Answer

The Operating Cadence is a checklist system that organizes recurring activities into Daily, Weekly, Monthly, and Quarterly rhythms for each department. Items can be generated with AI based on your business type, manually added, and tracked with checkboxes that reset automatically at the start of each new period.

Question 5

How do meetings, agendas, and minutes work?

Accepted Answer

You can schedule recurring or one-time meetings per department, generate AI-assisted agendas, take audio notes during sessions, and file meeting minutes as downloadable PDFs. All meeting records are stored per department and can be bundled into a ZIP archive for easy sharing.

Question 6

What is the AI Content Planner?

Accepted Answer

The AI-assisted Content Planner helps you generate, schedule, and publish social media posts across multiple channels. It drafts post copy, suggests hashtags, queues content for review and approval, and can convert posts into poster or flyer images.

Question 7

Is there time tracking and staff attendance?

Accepted Answer

Yes. The built-in Time Tracker allows staff to punch in and out and log hours against tasks. The Staff Attendance panel records attendance data and supports PDF and CSV exports for payroll and reporting.

Question 8

What is the SOP Library?

Accepted Answer

The SOP Library stores standard operating procedures per department. You can upload documents, set review dates, and receive automatic reminder notifications when SOPs are due for review.

Question 9

What are Smart Goals and the Strategic Scorecard?

Accepted Answer

Smart Goals let you set Specific, Measurable, Achievable, Relevant, and Time-bound targets. The Strategic Scorecard automatically turns your goals into KPIs with quarterly progress tracking and downloadable charts and PDF summaries.

Question 10

Is there payroll and onboarding support?

Accepted Answer

Yes. Administration & HR includes a Payroll panel for compensation records and an Onboarding panel for tracking new-hire progress, checklists, and documentation.

Operate Your Small Business Virtually, Like a Company With Hundreds of Employees in a Standard Physical Office Space

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